I've tried disabling the integrated graphics card and rebooting, no luck. You can't install AMD drivers or even run Catalyst Control Center because it can't detect that there is a relevant card to interface with. I've tried updating drivers for both standard VGA adapters and the integrated graphics, but the device manager is simply not detecting the Radeon card. I'm not sure if it was always running on integrated graphics, or if it switched over due to a bios patch or driver or something. The laptop is supposed to come with a 2GB GDDR5 AMD Radeon 7970M.
So I realized that my girlfriend's Alienware laptop, which I bought back in June of last year, is running on integrated graphics (Intel HD Graphics 4000 to be exact).